FAQ

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Explore answers to frequently asked questions

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Make an Appointment

How do I make an appointment?

You can schedule an appointment with your primary care doctor by calling your Dr.Carter Clinic office

How do I get a referral to a specialist?

Schedule an appointment with your primary care doctor by calling your Dr.Carter Clinic office. If your doctor would like you to see a specialist, you will get a referral from your doctor.
Your insurance plan might require you to get a referral authorization before you can see a specialist. If so, your doctor will submit the necessary paperwork to your health plan or medical network Call your doctor’s office for any questions about your referral.

What if I have to cancel my appointment?

To cancel your appointment, call the Dr.Carter Clinic office where you scheduled the appointment. Please give at least 24 hours or as much notice as possible. This frees up the appointment time for other patien

What do I need to bring to my appointment?

If it’s your first time at one of our offices, we want to get to know you and your personal health care needs. You’ll want to bring some items with you to make sure you get the care you need at each visit.

How do I refill a prescription?

The quickest way to refill your prescription is to call your pharmacy 3–5 business days before you run out. If there are no refills left on your prescription, the pharmacy will call or fax the request directly to your doctor’s office. You may have to schedule an appointment with your doctor before renewing your prescription.